(4.0 / 5)2436+ Ratings

Kay Jewelers Reviews

Are you looking for ways to save money when shopping at Kay Jewelers. Our Kay Jewelers coupon codes can help you do just that! Over 2436 customers have already used our coupons to save an average of $62 with Kay Jewelers discount codes. There are currently 168 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.0
8 Reviews
  • 543%
  • 457%
  • 30%
  • 20%
  • 10%

About Kay Jewelers

Kay.com is a renowned jewelry retailer offering a wide range of products and services. The website provides a variety of jewelry items, including necklaces, bracelets, rings, and more. They offer jewelry repair and maintenance services, treating each piece with meticulous care. They also offer complimentary jewelry cleaning services, regardless of whether the jewelry was purchased from them or not.

In addition to these, they provide custom design services, allowing customers to create unique pieces that reflect their personal style. They also offer appraisal services for customers who want to know the monetary value of their jewelry for insurance purposes.

Moreover, they have a warranty and protection plan for their products, and they offer trade-in and upgrade services for customers who want to exchange their old jewelry for new pieces. They also have a payment options service to facilitate purchases.

Kay.com is committed to providing high-quality products and excellent customer service, making it a one-stop shop for all jewelry needs. They strive to keep each piece looking stunning and to ensure customer satisfaction. They also have a Repair Tracker for customers to stay updated on the progress of their repair.

In conclusion, Kay.com is a full-service jeweler that offers a wide range of products and services to meet the diverse needs of its customers. It is dedicated to keeping your jewelry sparkling for a lifetime.

Kay Jewelers Coupon & Discount Codes

Affiliate Exclusive! Take $150 off a Jewelry Purchase of $450+ with Code MDAYGIFT150

Verified 1 days ago1680 Uses
$150 OFF

Extra 20% Clearance Already Reduced Clearance with Code CLEARANCE20!

Verified 3 days ago1360 Uses
20% OFF

Extra 20% Off Customized Engagement Rings

Verified 4 days ago820 Uses
20% OFF

Kay Jewelers Customer Reviews (8)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Bertoldo Russo
Bertoldo Russo
verifyVerified Buyer

Feb 12, 2023
Bethany Norris
Bethany Norris
verifyVerified Buyer

Feb 10, 2023
Tim Lang
Tim Lang
verifyVerified Buyer

Feb 10, 2023
David Longpré
David Longpré
verifyVerified Buyer

Feb 8, 2023
Morgan Taylor
Morgan Taylor
verifyVerified Buyer

Feb 8, 2023
Annie Boatwright
Annie Boatwright
verifyVerified Buyer

Feb 7, 2023
Elizabeth Greenwood
Elizabeth Greenwood
verifyVerified Buyer

Feb 6, 2023
Jay Lowe
Jay Lowe
verifyVerified Buyer

Feb 6, 2023

Kay Jewelers Customer’s Q&A

user-name
no-comment
No question yet

Kay Jewelers FAQs

FAQ

Kay.com Return Policy?

Kay.com has a detailed return and exchange policy. Purchases can be returned within 30 days of the purchase date. Jewelry can be exchanged within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards, merchandise received via the Jewelry Replacement Plan and casino gift certificate purchases. Jewelry must be in good condition and watches unworn, unaltered and accompanied by the original packaging, warranty and instructions. Prior to returning a smartwatch, the removal, un-syncing and deletion of all data stored on the product is required. All refunds are credited to the same tender as the original purchase.

In terms of shipping, Kay.com offers several options. Expedited is the default shipping option. Shipping is free for orders over $199. Express is the fastest shipping option. Standard is the 'no-rush' shipping option. The estimated delivery date shown in Checkout includes processing and transit times. Same-Day Local Delivery is only available when the qualifying store is within 25 miles of the delivery location. Shipping options depend on the shipping address. Additional time may be required to deliver to Hawaii and Alaska. Kay.com does not ship to U.S. territories.

FAQ

About Kay.com Payment Method?

Kay.com offers several payment methods. They have a Special Financing Plan and a Regular Purchase Credit Plan. Both plans allow customers to take their jewelry home immediately. The minimum purchase amount for the Special Financing Plan is as low as $300, while the Regular Purchase Credit Plan has no minimum purchase amount. The payment term for these plans can be 6, 12, 18, or 36 months.

They also offer a Lease Purchase Program which is a buy now, pay later scheme. This program requires a minimum purchase amount of $300 and an initial payment of $79. The payment term for this program is a 12-month standard lease with flexible purchase options available.

In addition to these plans, Kay.com accepts gift cards and they have a Kay Jewelers Credit Card. The credit card requires minimum payments for each credit plan and is valid for a single transaction only.

For managing credit card payments and questions, customers can choose their card to begin. The contact numbers for Comenity Bank Cardholders and The Bank of Missouri Cardholders are provided on the website. They also have a leasing option available through Progressive Leasing.

Please note that all these services and plans are subject to credit approval. The terms and conditions for each plan are detailed on the website.

FAQ

About Kay.com Prices and Cost?

Kay.com offers a wide range of jewelry, with prices varying based on the type of product, materials used, and craftsmanship involved. For example, the price of a diamond engagement ring is determined by factors such as the quality and size of the diamond, the metal setting, accent stones, and the craftsmanship involved. There is no set price for an engagement ring as it varies from person to person and should be determined by one's own financial situation.

Commonly, people have heard that one should spend three months’ salary on an engagement ring. However, this is not always the best way to set a budget. Consideration should be given to monthly expenses and how the wedding will be paid for when determining a budget. There are also credit and special financing options at KAY to help get the perfect ring.

In terms of the metal setting, a 10K gold band will cost less than 14K gold. Choosing a smaller center stone or a center with multiple stones can also save money. Sometimes, a smaller stone that is higher quality is a better option than a larger, lower quality diamond.

Kay.com understands that everyone has a different budget, so rings are offered at a variety of price points. There are also affordable engagement rings available for $1,000 or less. For those looking for a deal, Kay.com also offers discounts and deals on a variety of items.

In addition to selling jewelry, Kay.com also offers jewelry repair packages. The pricing for these is simplified to make it easy and affordable.

Remember, all these factors, from mining to design, affect the price of the ring. Decide which elements are most important, and which can be compromised on. This will help in making the best decision within the budget.

FAQ

What are the popular jewelry collections at Kay.com?

Popular jewelry collections at Kay.com include 10-14K Gold Jewelry, Engagement & Wedding Rings, Personalized Fashion Jewelry, and Le Vian. There are also exclusive Kay jewelry brands like Center of Me. Other notable brands available at Kay Jewelers include Calvin Klein and Ever Us. These collections cater to a wide selection of engagement and fashion jewelry, ranging from classic to modern designs. If you need more specific information, please provide more details.

FAQ

What is the interest rate for Kay Jewelers Credit Card?

The Kay Jewelers Credit Card offers a variety of financing options. For purchases of $300 or more, there is Zero Interest if paid in full within 6 months. For purchases of $750 or more, there is Zero Interest if paid in full within 12 months. For purchases of $3000 or more, there is Zero Interest if paid in full within 18 months. For purchases of $1500 or more, there is a 16.99% APR for 36 months. After that, the purchase APR is 29.99%. However, as of February 2024, the terms for new Accounts indicate a Variable Purchase APR of 33.24%. The minimum interest charge is $3.00 in any billing period in which interest is due. Please note that these rates are subject to change and it's always a good idea to check the latest terms and conditions on the Kay Jewelers website.

FAQ

Does Kay Jewelers offer refunds?

Yes. Refunds are processed within 5 business days, but the timeframe for it to reflect as a credit on your card is dependent on your individual financial institution.
FAQ

What are Kay Jewelers' payment options?

Kay Jewelers accepts Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.
FAQ

Can I get my jewelry cleaned at Kay Jewelers?

Yes, Kay Jewelers offers free inspections and cleaning for all jewelry.
FAQ

Can I track my Kay Jewelers order?

Yes, you can track your order on their website with a tracking number or use your phone number.
FAQ

What are Kay Jewelers' shipping options?

Kay Jewelers offers various shipping and pick-up solutions to meet your needs. Contact Kay Jewelers' customer service team for further information.

Explore Similar Stores

See All Stores
store-name

Kate Spade

(4.5 / 5)Add rating
Earrings
store-name

Novica

(4 / 5)Add rating
Rings
Earrings
store-name

Brook & York

(4.5 / 5)Add rating
Necklaces
Jewelry
store-name

Bridesmaid Gifts Boutique

(4.9 / 5)Add rating
Necklaces
Earrings
store-name

Lizzy James

(4.9 / 5)Add rating
Bracelets
Necklaces
store-name

Bikini.com

(4 / 5)Add rating
Jewelry
store-name

The Black Tux

(4.9 / 5)Add rating
Wedding & Bridal